SERVER- (Tampa Airport) - Now Hiring in Tampa!

Our Exciting Work Environment

Take your career beyond the ordinary‚€”to the extraordinary.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.¬  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.¬  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.

All applicants may be subject to a pre-employment background.

Delaware North consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.¬  Mise En Place/Delaware North is an equal opportunity employer.

Job Title:¬  Server (F/ Waiter/Waitress/Wait staff)

Job Family: Food & Beverage

FLSA Status: Non-Exempt

¬ Position Summary

Serves food and beverage items to guests in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:

  • Greets guests at table and supplies guests with menus if necessary

  • Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders

  • Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures. ¬ 

  • Enters orders into point-of-sale system so that kitchen staff can prepare food.

  • Picks up drinks and food when orders are ready and delivers orders to guests

  • Observes and follows-up with guests to respond if they require additional service

  • Prepares and delivers check to guests at table

  • Accepts and processes payment or directs customer to cashier

  • Performs opening, closing, and side work duties as assigned

  • Performs other duties as assigned

¬ Non-essential Functions:

  • Cleans table and prepares it for next guests

  • Makes suggestions to management to improve service, or change menus

  • Trains others on job duties and company procedures

Education & Experience:

  • Previous experience as a server, or similar guest service position strongly preferred.

  • Previous experience with a point-of-sale system in service or hospitality environment preferred

Knowledge, Skills & Abilities:

  • Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards

  • Ability to complete required pre-employment sanitation and alcohol service training

  • Ability to work quickly and efficiently in a fast-paced environment

  • Ability to work under pressure and handle multiple table assignments at one time

  • Possess basic knowledge of standard drink recipes and alcohol brand names.

  • Ability to operate point-of-sale system to enter orders and prepare checks.

  • Basic math skills; ability to accurately total guest checks and count change

  • Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.

Physical Requirements:

  • Ability to remain on feet for entire length of shift

  • Constant standing, walking, bending, reaching and repetitive motions.¬ ¬ 

  • Ability to maneuver between tables and around corners.

  • Ability to lift, balance and move large food trays, weighing up to 35 lbs.

  • Visual acuity and hearing sufficient to take orders and prepare bills.

Physical Requirements:

  • Ability to lift up to 35 pounds for set-up, service and clean up of functions

  • Ability to stand or walk for entire length of shift; may include walking up and down stairs

  • Good mobility to maneuver between tables to deliver food to customers.


Environmental Working Conditions:

  • Variable temperatures ‚€“ required to move between hot, noisy conditions of kitchen and climate-controlled dining environment

  • Noise level may be moderate to high during busy times



Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time.


Delaware North Companies, Inc. is an Equal Opportunity Employer



Candidates with past experience as Satellite TV Technician Installer, Collector, and Telemarketer and that have worked in companies such as SYKES Home, EchoStar, and T-Mobile are encouraged to submit their application.

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